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core/com.nokia.carbide.cpp.doc.user/html/reference/trk/wnd_on_device_check_tab.htm
author timkelly
Tue, 30 Jun 2009 10:50:18 -0500
changeset 323 d40e42540f1f
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child 1204 06cdb02ae450
child 1207 e265bbe56eb0
permissions -rw-r--r--
add documentation and hook up tray dialog for abld deps tracking query (bug 9227)
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
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<meta http-equiv="Content-Style-Type" content="text/css" />
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<meta name="keywords" content="Check TRK, TRK, Install TRK"
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><meta name="LASTUPDATED" content="06/17/05 11:09:43" />
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<title>Initiate Service Testing</title>
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<link rel="StyleSheet" href="../../../book.css" type="text/css"/>
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<script language="JavaScript" src="PLUGINS_ROOT/org.eclipse.help/livehelp.js"></script>
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<style type="text/css">
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	font-family: Arial, Helvetica, sans-serif;
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	font-weight: bold;
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}
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</style>
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</head>
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<body bgcolor="#FFFFFF">
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<h2>Initiate Service Testing</h2>
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<p>Use  the <b>Set Connection Settings</b> pane to compare the version of remote service installed on the device with the latest version available for Carbide. A remote service is any software on the device that can communicate with Carbide. This includes TRK, Performance Investigator, and other services. In this pane you can:</p>
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<ul>
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  <li>Specify the Connection Settings to connect to the device</li>
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  <li>Set  the device OS used by the device and supported by the remote service</li>
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  <li>Verify that you have the latest version of the remote service  installed on the device</li>
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</ul>
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<p>Options presented may differ based on the connection setting type chosen.</p>
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<p align="center"><img src="../images/wnd_on_device_setup_check_trk.png" width="456" height="554"></p>
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<p class="figure">Figure 1 - Set Connection Settings pane in the New Connection dialog </p>
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<h5>Table 1<span class="figure"> Set Connection Settings</span> pane &mdash; items</h5>
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<table width="100%"  border="0" cellpadding="2" cellspacing="0">
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  <tr>
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    <th width="29%" scope="col">Item</th>
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    <th width="57%" scope="col">Explanation</th>
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  </tr>
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  <tr>
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    <td><strong>Device OS </strong></td>
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    <td><p>A dropdown list of device OSes that are supported by the TRK debug agent  software. Select the OS used by the device before running a check. </p>    </td>
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  </tr>
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  <tr>
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    <td><strong>Serial Port </strong></td>
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    <td>A dropdown list of serial ports with known identifiers for selecting the communication port used by the PC to communicate with the device. A named COM port (<span class="code">COM4 - BthModem0</span>) indicates an active port. Unnamed port numbers have usually not been opened and assigned by the PC.</td>
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  </tr>
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  <tr>
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    <td><strong>Select a service to test</strong></td>
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    <td>Select the remote service type to query on the remote device.</td>
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  </tr>
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  <tr>
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    <td><span class="style1">Initiate service testing</span></td>
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    <td><p>Click <b>Initiate service testing</b> to query the  remote software on the device for its version number. It then compares the version number found with the latest version available for Carbide. A progress bar will appear when the operation requires more than a few seconds.</p>
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      <p class="note"><strong>NOTE</strong> The PC must have an internet connection to perform a remote service version check.</p>
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      <p>Once the comparison is complete the Status text is updated with the result and further instructions as required.</p>
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      <p align="center"><img src="../images/wnd_on_device_setup_install_new_version.png" width="466" height="67"></p>
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      <p align="left">If a connection fails, the errors normally fall into these two categories: </p>
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      <ul>
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        <li><strong>connection failure</strong> - this usually indicates the chosen COM port  is not open. Try selecting a different COM port, specifically one with a name attached to it (<span class="code">COM4 - BthModem0</span>) for the type of connection you are using (USB or Bluetooth). Repeat as necessary until you get a successful response. </li>
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        <li><strong>Service not responding</strong> - this indicates that the COM port is open but the remote service is not responding. First, verify that remote service is up and running on the device. Second, the remote service may be listening on a different COM port, so choose another named COM port and try again.</li>
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      </ul>
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      </td>
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  </tr>
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</table>
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<h5>Related references</h5>
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<ul>
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  <li><a href="wnd_on_device_setup.htm">On-Device Connections</a></li>
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  <li><a href="wnd_new_conn_install_tab.htm">Install Remote Agents</a> </li>
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</ul>
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<div id="footer">Copyright &copy; 2009 Nokia Corporation and/or its subsidiary(-ies). All rights reserved. <br>License: <a href="http://www.eclipse.org/legal/epl-v10.html">http://www.eclipse.org/legal/epl-v10.html</a></div>
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</body>
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</html>
FCL/sftools/dev/ide/carbidecpp