htiextension/com.nokia.s60tools.hticonnection.help/html/reference/troubleshooting.htm
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<h2>Troubleshooting</h2>
<p>The following table lists the messages that may be displayed when using the HTI Connection.</p>
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<td><b>Message</b></td>
<td><b>Action</b></td>
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<td>HTI agent in the device is not responding.</td>
<td><ul>
<li>Ensure that you have started the HTI framework in the device.</li>
<li>Ensure that your device is connected to a computer.</li>
<li>From computer settings, check which COM port is used.</li>
<li>Check the port and host fields (if using TCP/IP connection type).</li>
</ul>
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<td>Connection failed.</td>
<td><ul>
<li>Select the correct COM port (if using serial connection type).</li>
<li>Check the port and host fields (if using TCP/IP connection type).</li>
</ul>
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<td>Warning: Testing of a connection will close the existing connection.</td>
<td>You can resume the connection after the testing by clicking <b>Cancel.</b></td>
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<td>Datagateway has been shutdown unexpectedly. Do you want to manage connections?
<ul>
<li><b>Yes</b>: Opens the HTI Connection preferences dialog.</li>
<li><b>No</b>: Continues as before.</li>
</ul>
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<td>Datagateway has been stopped by an unknown reason. It can be restarted either by clicking the <b>Start Datagateway</b> button in toolbar or by changing/testing settings in HTI Connection preferences.</td>
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<h5>Related tasks</h5>
<ul>
<li><a href="../tasks/comm_usb.htm">Setting up USB serial connection</a></li>
<li><a href="../tasks/comm_bt.htm">Setting up Bluetooth connection</a></li>
<li><a href="../tasks/set_preferences.htm">Editing HTI connection settings</a></li>
</ul>
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