diff -r 000000000000 -r 61163b28edca htiextension/com.nokia.s60tools.hticonnection.help/html/reference/troubleshooting.htm --- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/htiextension/com.nokia.s60tools.hticonnection.help/html/reference/troubleshooting.htm Tue Jan 12 13:17:53 2010 -0600 @@ -0,0 +1,68 @@ + + + + +Troubleshooting + + + + +

Troubleshooting

+

The following table lists the messages that may be displayed when using the HTI Connection.

+ + +++ + + + + + + + + + + + + + + + + + + + + + + + + +
MessageAction
HTI agent in the device is not responding.
    +
  • Ensure that you have started the HTI framework in the device.
    • +
  • Ensure that your device is connected to a computer.
    • +
  • From computer settings, check which COM port is used.
    • +
  • Check the port and host fields (if using TCP/IP connection type).
    • +
+
Connection failed.
    +
  • Select the correct COM port (if using serial connection type).
    • +
  • Check the port and host fields (if using TCP/IP connection type).
    • +
+
Warning: Testing of a connection will close the existing connection.You can resume the connection after the testing by clicking Cancel.
Datagateway has been shutdown unexpectedly. Do you want to manage connections? +
    +
  • Yes: Opens the HTI Connection preferences dialog.
    • +
  • No: Continues as before.
    • +
+ 		Datagateway has been stopped by an unknown reason. It can be restarted either by clicking the Start Datagateway button in toolbar or by changing/testing settings in HTI Connection preferences.
+ +
Related tasks
+ + + + + \ No newline at end of file